Cosmetic veneers: high-intent consult
A prospective patient calls after viewing smile makeovers online. The voice agent captures goals, timing, financing interest, and consult preference before routing to the treatment coordinator.
AI voice intake for cosmetic and general dentistry
Turn missed dental calls into consults, scheduled care, and urgent follow-up.
Ivory & Oak is a fictional dental practice demo showing how an AI voice agent answers veneers, Invisalign, preventive care, and emergency calls, then prepares the handoff for the front desk or treatment coordinator.
Every unanswered dental call is a patient choosing whether to wait, book elsewhere, or disappear. Veneers and Invisalign calls can be worth thousands. Emergency calls are emotionally urgent. Preventive care calls keep hygiene columns full. The front desk cannot catch all of it during check-in rushes.
Book a call24/7coverage for consults, hygiene, and urgent calls
68 secaverage structured intake before team review
0voicemails during lunch, peak phones, or after hours
1 tapcoordinator approval before scheduling follow-up
Three calls dental owners feel in their schedule.
The demo focuses on calls that directly affect revenue and patient experience: a cosmetic veneer lead, an Invisalign inquiry, and an after-hours dental emergency that needs careful triage.
The AI handles intake. Your dental team keeps control.
The voice agent does not diagnose, promise treatment, or book outside your rules. It captures structured context, sends confirmation, and gives the front desk or treatment coordinator a clean next action.
1
Caller is answered instantly
The AI identifies cosmetic, Invisalign, preventive, emergency, insurance, new patient, or office-routing intent.
2
Reason and urgency are captured
It asks safe intake questions around pain, swelling, consult goals, schedule preferences, and whether the patient is new or existing.
3
Revenue context is added
Veneers, Invisalign, whitening, hygiene, emergency, and insurance questions are tagged so the right person follows up first.
4
SMS confirms the request
The patient receives a branded text confirming the practice has the request and will follow up with the next step.
5
Patient record is matched
If the caller exists, the note is appended. New patients are created as leads with phone, email, intent, and transcript summary.
6
Team review task is created
The front desk or coordinator sees a short summary, urgency flags, preferred times, and suggested follow-up path.
7
Human approval stays in place
The team confirms consult windows, clinical urgency, insurance follow-up, or doctor review before finalizing the next step.
8
Follow-up is triggered
Once approved, the patient receives the booking link, coordinator call, emergency instructions, or hygiene appointment option.
Lauren Mitchell
Veneers, wedding timeline, financing interest, wants in-person consult
Cosmetic
Veneers, wedding timeline, financing interest, wants in-person consult
Daniel Kim
Adult Invisalign, evening preference, insurance check needed, mild crowding
Aligners
Adult Invisalign, evening preference, insurance check needed, mild crowding
Maya Harris
After-hours tooth pain with swelling, urgent clinical review path notified
Urgent
After-hours tooth pain with swelling, urgent clinical review path notified
The team sees the AI summary, listens to the call if needed, and chooses the next action. Cosmetic leads can go to a coordinator, hygiene calls can fill openings, and urgent calls can be escalated through the practice's clinical process.
Approve consult follow-up
Send booking link
Escalate urgent review
Built for the messy middle between phones ringing and chairs filled.
Dental practices lose money in ordinary moments: lunch coverage, double-booked front desk staff, hygienists waiting on patients, treatment coordinators calling back too late, and emergency patients who call the next practice. This demo shows the operational layer between "we answered" and "the right team member can act."
Cosmetic leads get captured before they compare three more practices.
Invisalign and preventive calls arrive with schedule, insurance, and intent details.
Urgent calls are triaged respectfully without replacing clinical judgment.
Dental missed calls compound quietly.
Use conservative assumptions to frame the owner conversation. The number does not need to be dramatic. A few lost veneer, Invisalign, emergency, and hygiene opportunities can cover the system quickly.
Estimated monthly opportunity at risk
$14,652
This is not a promise. It is a practical sales conversation starter based on call volume, opportunity rate, and dental production economics.
Give the practice a front desk layer that never lets the first call go cold.
Ivory & Oak is fictional, but the workflow is concrete: answer, qualify, confirm by text, enrich the patient record, and put the next decision in front of the right team member.